Frequently Asked Questions

Please read our FAQ before sending us a message.

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Printed apparel (direct-to-garment)
Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn’t use any fabric softeners or dry-clean the items.

DTG-printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don’t iron the print.

Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.

Embroidered apparel
Embroidered apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. You can use a small amount of chlorine bleach, but non-chlorine is the safer option.

If you notice any color residue in water, rinse the garment in lukewarm water and then in cold several times, but try not to rub any stained embroidery. Embroidered clothing can also be dry-cleaned.

After washing, don’t leave the clothing to soak or lie in a pile while wet. Don’t wring out the embroidered items, but if you want to tumble-dry them, use a cool air setting.

If the garment needs ironing, do it inside-out, preferably between two pieces of cloth. You shouldn’t wet embroidery before ironing or use a steam iron.

Email as soon as possible for a change in shipping address. Make sure to include your order number and new shipping address. If it’s not too late, we’ll take it from there!

Cultured Collectives Apparel ships to all 50 states in the U.S., but we are also proud to be able to ship Heavenly Father internationally.

We’re sorry to hear that your item was damaged in shipping. please contact us immediately at

We primarily use the United States Postal Service to ship our orders Cultured Collectives Apparel items are custom made. Normal processing/shipping time is 7-20 business days. You will be notified that your order has been shipped with an email from our team.
Business days are Monday – Friday.

All our clothing items are unisex sizes, which means they run larger. ALL customers are responsible for reading product descriptions and reviewing size charts prior to purchases.

Please see the product description and size chart for each item for reference

Send us an email

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Our office hours are Monday – Friday, 7 AM – 5 PM. We are closed on weekends, and holidays.
If you are interested in becoming a wholesaler, you may email us at